GOVERNMENT OF MIZORAM
CITIZEN’S CHARTER
for
DEPARTMENT OF MIZORAM HOME GUARDS, AIZAWL.
2022
Address : Mizoram Home Guards & Civil Defence, Chawlhhmun, Aizawl
Website ID : Homeguards.mizoram.gov.in
Date of Issue : 25.05.2022
Next Review :
Citizen’s Charter for Mizoram Home Guards & Civil Defence Department (2022)
VISION AND MISSION STATEMENT
Vision : To inculcate habits of self-reliance and discipline amongst the people and to develop in them a sense of civic responsibility. |
Mission : Providing opportunity to the citizens of Mizoram for selfless volunteer service to maintain the continuity of essential public services and to ensure safety & security of private and public property in the state. |
Citizen’s Charter for Mizoram Home Guards & Civil Defence Department (2022)
MAIN SERVICES/TRANSACTION
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Citizen’s Charter for Mizoram Home Guards & Civil Defence Department (2022)
SERVICE STANDARD
Sl. No. | Services/Transaction | Success Indicator | Service Standard | Unit | Data source |
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Citizen’s Charter for Mizoram Home Guards & Civil Defence Department (2022)
Grievance redress mechanism
WEBSITE TO LODGE GRIEVANCE HTTP://MIPUIAW.NIC.IN
Sl. No. | Name of the Public Grievance Redress Officer | Helpline Number | Mobile No. | |
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Citizen’s Charter for Mizoram Home Guards & Civil Defence Department (2022)
LIST OF STAKEHOLDERS/CLIENTS
Sl No. | Stakeholders/Clients |
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Citizen’s Charter for Mizoram Home Guards & Civil Defence Department (2022)
RESPONSIBILITY CENTRES AND SUBORDINATE ORGANIZATIONS
Sl. No. | Responsibility Centres and Subordinate Organization | Landline Number | Mobile Number | Address | |
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Citizen’s Charter for Mizoram Home Guards & Civil Defence Department (2022)
INDICATIVE EXPECTATIONS FROM SERVICE RECIPIENTS
Sl. No. | Indicative expectations from service recipients |
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Directory of Officers and employees under Mizoram Home Guards & Civil Defence :
Headquarters, MRHG & CD
Sl. No. | Name | Phone No. |
1 | Pu Zosangliana Hualngo, Commandant General | 9862308900 |
2 | Pu Laldika Sailo, Superintendent | 9862371767 |
3 | Pu Lallianfala, Assistant Engineer | 9436143760 |
4 | Pu Lalhruaizela, Junior Staff Officer | 7005503574 |
5 | Pu PC Lalfala, Junior Staff Officer | 8014581527 |
6 | Pi Sangthuami, Assistant | 9436354706 |
7 | Pi Lalnunmawii, Assistant | 9436141733 |
8 | Pu B.Lalzamliana, Head Pharmacist | 9436158133 |
9 | Pi B. Vanlalfaki, Staff Nurse | 9612112817 |
10 | Pi Lalengmawii, UDC | 9436198983 |
11 | Pi Lalmuankimi, LDC | 9436362241 |
12 | Pu Kenny Islary, IV-Grade | 9774924074 |
13 | Pu Thangchungnunga, IV-Grade | 8416046183 |
14 | Pu Lalsiamthara, IV-Grade | 9612519410 |
15 | Pi Vanlalruati, LDC | 9862769382 |
District Establishment, MRHG & CD
Sl. No. | Name | Phone No. |
1 | Pu Fabian Lalfakawma, Dist. Commandant | 9612166818 |
2 | Pu Ronald Lalnunmawia, Coy. Commander | 7085907074 |
3 | Pu Malsawmkima, Coy. Commander | 8131990884 |
4 | Pu Thangdailova, Coy. Commander | 9862005345 |
5 | Pi R. Lalhlupuii, UDC | 7005627457 |
6 | Pi Zolianchhunga, G/M | 8974743118 |
7 | Pu Lalrinawma, Drv. Spl. Grade | 9862303836 |
8 | Pu Lalfakzuala, Drv. Spl. Grade | 8118909367 |
9 | Pu Lalthakima, IV Grade |
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CTI Establishment, MRHG & CD
Sl. No. | Name | Phone No. |
1 | Pu Lalrengpuia, Commandant | 9436354106 |
2 | Pi Ngurdingpuii Sailo, UDC | 9862324321 |
3 | Sanglura | 8415094669 |
4 | H.Ralkapthanga | 9436366088 |
5 | Beichono | 9862818367 |
6 | Lungmuankima | 9612465428 |
7 | H.Lalnunpuia | 8415065979 |
8 | B.Lalpianthanga | 8257006740 |
9 | F.Lalthlamuana | 9862311043 |
10 | Dengliana | 8974811880 |
11 | PC Hmangaiha | 8974057233 |
12 | Malsawma | 9062249507 |
13 | Thangvula | 9862967940 |
14 | R.Lalhlira | 9612298491 |
15 | Ramchuanzauva | 9862905894 |
16 | Lalrinthanga | 8974772285 |
17 | Engvara | 9612109288 |
18 | Zohmingliana | 8414919432 |
19 | F.Vanlalsiama | 9612843230 |
20 | Biakthuama | 8974437721 |
21 | Zoramthanga | 9612186605 |
22 | Chhuanvawra | 8575802213 |
23 | Vanlalsiama | 8974371110 |
24 | Lalzarzova | 8119868988 |
25 | Lalsawma | 9862492469 |
26 | B.Lianngailova | 9862131849 |
27 | Lalnunsanga | 9612703763 |
28 | Rampanmawia | 9862375301 |
29 | Piangthara | 8131935386 |
30 | V.Lianzuala | 9862042022 |
31 | C. Lalthakima | 8014123615 |
32 | Lalzika | 8974168148 |
33 | Tluangthanga | 9862374003 |
34 | Denghmingliana | 9612083063 |
35 | Lalchhuanawma | 9862248389 |
36 | Lalramlawma | 8974133951 |
37 | Ramenga | 8974980836 |
38 | Sazakapa | 9862500989 |
39 | T. Pahlira | 9612389052 |
40 | Hmangaihzuala | 8414053624 |
41 | Motirama | 9774550434 |
42 | Rinkima | 8794058133 |
43 | Daniel Vanlalhriata | 9612376309 |
44 | Thlamuanzova | 8575178327 |
45 | Vanlalnghaka | 8414092887 |
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GOVERNMENT OF MIZORAM
DEPARTMENT OF MIZORAM HOME GUARDS, AIZAWL.
MIZORAM HOME GUARDS DEPARTMENT
1. VISION:
To inculcate habits of self-reliance and discipline amongst the people and to develop in them a sense of civic responsibility.
2. MISSION:
Providing opportunity to the citizens of Mizoram for selfless volunteer service to maintain the continuity of essential public services and to ensure safety & security of private and public property in the state.
3. FUNCTION AND DUTIES :-
The function and duties of Home Guard Volunteers shall ordinarily consist of:
(i) Guarding of Government building and vital installation.
(ii) Assisting the civil Police Force in enforcing the maintenance of law and order when they are requisitioned for the purpose.
(iii) Home Guard Volunteers shall be liable to serve in any part of Mizoram or India during a period of three years.
(iv) Performng such other duties as may be assigned from time to time by the Commandant General-cum-Addl. Director.
4. STATEMENT OF SERVICES:
1. Various State Government agencies such as Prison, Police etc.
2. Various Central Government agencies such as, Power Grid Corporation of India, Food Corporation of India, All India Radio etc.
3. Various banks such as Mizoram Rural Bank, Bank of India, Bank of Baroda etc.
5. ABOUT THE DEPARTMENT:
Address of the Department
Commandant General-cum-Addl. Director
Mizoram Home Guards & Civil Defence,
Chawlhhmun, Aizawl.
Pin No. : 796009
Phone No. : (0389) 2330339
Fax No.:
Email Address : mhomeguards10@gmail.com
CONTACT NUMBERS OF OFFICERS UNDER MIZORAM HOME GUARDS & CIVIL DEFENCE DEPARTMENT
Headquarter | Sl. No. | Name & Designation | Office Phone / Mobile |
1. | Pu Zosangliana Hualngo Commandant General-cum- Director | 2330808 | |
2. | Dy. Commandant General-cum-Jt. Director |
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3. | Senior Staff Officer |
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4. | Laldika Sailo Superintendent | 2331570 | |
5. | Lallianfala A.E | 9436143760(M) | |
6. | Pu Lalhruaizela Junior Staff Officer | 7005503574(M) | |
7. | Pu PC Lalfala Junior Staff Officer | 9378044331(M) | |
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District Administration | 1. | Pu Fabian Lalfakawma Commandant | 8974061968(M) |
2. | Pu Malsawmkima OC ‘A’ & ‘D’Coy. | 8131990884(M) | |
3. | Pu Ronald Lalnunmawia OC ‘B’ & ‘Hqrs’ Coy. | 7085907074 | |
4. | Pu Thangdailova OC ‘C’ Coy. | 9862005345(M) | |
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Central Training Institute, Sesawng | 1. | Pu Lalrengpuia Commandant | 2332257 |
2. | Medical Officer |
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3. | Centre Commander |
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ADMINISTRATIVE SETUP OF MIZORAM HOME GUARDS DEPARTMENT
Presently, there are three establishments in the Mizoram Home Guards Department, namely, Headquarters, District and Central Training Institute. The Commandant General is the head of the department. All important policies, decisions and orders are issued by the Commandant General. He is assisted by the Deputy Commandant General, Senior Staff Officer, Commandant, Central Training Institute, District Commandant, Medical Officer, Office Superintendent (MSS), Assistant Engineer, Junior Staff Officer, Company Commanders and Administrative Subedars, besides other functionaries. Regular staff posts are as follows :-
1. Headquarters, Chawlhhmun, Aizawl.
Sl. No. | Name of Post | No. of posts |
1. | Commandant General | 1 |
2. | Deputy Commandant General | 1 |
3. | Senior Staff Officer | 1 |
4. | Superintendent | 1 |
5. | Asst. Engineer | 1 |
6. | Junior Staff Officer | 2 |
7. | Assistant | 2 |
8. | Junior Engineer | 1 |
9. | Head Pharmacist | 1 |
10. | Staff Nurse | 1 |
11. | Stenographer – III | 1 |
12. | UDC | 2 |
13. | LDC | 3 |
14. | LDC (MR) | 1 |
15. | Seismic Reader | 1 |
16. | Driver | 2 |
17. | IV – Grade | 8 |
2. District Establishment
Sl. No. | Name of Post | No. of posts |
1. | District Commandant | 1 |
2. | Head – Assistant | 1 |
3. | Company Commander | 2 |
4. | Administrative Subedar | 4 |
5. | Assistant to District Commandant | 1 |
6. | U.D.C. | 2 |
7. | Driver | 2 |
8. | LDC | 1 |
9. | Storeman | 1 |
10. | Havilder (QM / Kote) | 1 |
11. | Quarter Master Havildar | 1 |
12. | Kote Havildar | 1 |
13. | Armourer | 1 |
14. | Guardman | 9 |
15. | IV – Grade | 3 |
3. Central Training Institute
Sl. No. | Name of Post | Nos. of post |
1. | Commandant | 1 |
2. | Medical Officer | 1 |
3. | Centre Commander | 1 |
4. | Head Assistant | 1 |
5. | Deputy Store Officer | 1 |
6. | Platoon Commander | 3 |
7. | Staff Nurse | 2 |
8. | UDC | 1 |
9. | LDC | 3 |
10. | Lab. Tech | 1 |
11. | Driver | 7 |
12. | Havildar Instructor | 12 |
13. | Q.G. Havildar | 1 |
14. | Kote Havildar | 1 |
15. | Q.M. Havildar | 1 |
16. | B B Havildar | 1 |
17. | Storeman | 2 |
18. | Draftman – II | 1 |
19. | Stenographer – III | 1 |
20. | Demonstrator | 1 |
21. | Carpenter | 1 |
22. | Junior Instructor | 2 |
23. | BB Naik | 3 |
24. | BB Lance Naik | 4 |
25. | Q.G. Naik | 2 |
26. | Q.G. Lance Naik | 2 |
27. | Bugler | 2 |
28. | Bandman | 11 |
29. | Quarter Guard Home Guards | 7 |
30. | IV – Grade Peon (9), Cook (7), Sweeper (2), Boot Maker (1), Barber (1), Cowkidar (2), Water Carrier (1), Dhobi (1) | 24 |
(a) Organisation : Mizoram Home Guards was raised on 6th December, 1971 with a Company strength under Assam Home Guards. Capt (Retd) Malsawmliana was appointed as District Commandant and he was later appointed full time District Commandant after re-organisation of Home Guards during 1973 when it was called the Mizoram Home Guards. Maj. Zama (L) was appointed as the Deputy Commandant General. A number of Junior Commissioned Officers and other ranks were absorbed against newly created posts within the Mizoram Home Guards. The IGP of Mizoram was appointed as Ex-Officio Commandant General from 1973 till 1987. With effect from 10th August, 1987, the Mizoram Home Guards started functioning as a separate Department under the Home Department, Government of Mizoram.
At present, the Department has three establishments, namely :-
(i) Headquarters, Chawlhhmun, Aizawl
(ii) District Headquarters, Chawlhhmun, Aizawl and
(iii) Central Training Institute, Sesawng.
Organisation Chart is attached at Appendix – A.
Presently, Mizoram Home Guards Department is holding sanctioned strength of 1033 Home Guards Volunteers who are employed for various Security duties including 5 Home Guard Volunteers at Lengpui Airport. Altogether, 1076 Home Guards Volunteers and 154 regular Staff are posted in the Department.
(b) Functions and Duties : The Mizoram Home Guards are providing security at 75 locations including Jails, Banks, FCI Godowns, VIPs, Radio Stations, Traffic and other vital installations throughout the state of Mizoram.
Details of deployment of Home Guards is enclosed in the Appendix.
6. Procedure followed in the decision making process including channels of supervision and accountability.
All files are put up to the officers by clerical staff through the office Superintendent. Based on the notes/comments of Senior Staff Officer, Dy. Commandant General all decisions are made by Commandant General.
7. NORMS SET FOR THE DISCHARGE OF ITS FUNCTIONS:
Mizoram Home Guards Department does not have a separate set of norms for discharge of its functions. The norms followed in the Department are the same as those followed in other departments under Government of Mizoram except in the creation of posts. Posts were created by norms as laid down in the Compendium of Instructions issued by Govt. of India.
8. THE RULES, REGULATIONS, INSTRUCTIONS, MANUALS AND RECORDS HELD BY IT OR UNDER ITS CONTROL OR ISSUED BY ITS EMPLOYEES FOR DISCHARGING ITS FUNCTIONS.
The Mizoram act, 1985 and Compendium of Instruction, 2007 Home Guards issued by MHA, Govt. of India and Recruitment Rules approved by Govt. of Mizoram govern the employees for discharging their functions apart from the CCS Rules adapted by the Govt. of Mizoram.
9. DEPLOYMENT OF MIZORAM HOME GUARDS
Name of District and Company | Sl. No. | Name and posting of place | REMARKS
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1 | 2 | 3 | 4 |
‘A’ Company
LUNGLEI DISTRICT 1. Traffic
2. D.C. Residence
3. MRB, Lunglei
4. MRB, Lunglawn
5. MRB, Serkawn
6. MRB, Lungsen
7. MRB, Buarpui
8. MRB, Haulawng
9. MRB, Pangzawl
10. Dist. Jail, Lunglei
11. Rest House, Lunglei
‘A’ Company
HNAHTHIAL DISTRICT
1. D.C. Residence, Hnahthial
2. MRB, Hnahthial
Name of District and Company | Sl.No. | Name and Posting of Place | REMARKS |
1 | 2 | 3 | 4 |
‘B’ COMPANY
AIZAWL DISTRICT 1. District Jail, Aizawl
2. Central Jail, Aizawl
3. A.I.R., Tuikhuahtlang, Aizawl
4. MPSC Guard, New Secretariat
5. MST, Chaltlang
6. PWD Explosive, Zuangtui
7. FCI, Godown, Zuangtui
8. Central Medical Store, Zemabawk
9. MBSE, Chaltlang
10. Bank of India, Zarkawt
11. MRB, Zarkawt
12. MRB, Chaltlang
13. MRB, Zemabawk
14. MRB, Khawruhlian
15. MRB, Ratu
16. MRB, Suangpuilawn
17. Traffic, Aizawl
‘B’ COMPANY
SERCHHIP DISTRICT 1. D.C. Residence, Serchhip
2. District Jail, Serchhip
‘B’ COMPANY
CHAMPHAI DISTRICT 1. District Jail, Champhai
2. D.C. Residence Champhai
3. MRB, Champhai
4. MRB, Khawbung
5. MRB, Hnahlan
6. MRB, Bungzung
7. MRB, Kawlkulh
8. MRB, Sialhawk
9. MRB, Hliappui
‘B’ COMPANY
KHAWZAWL DISTRICT
1. D.C. Residence Champhai
2. MRB, Kawlkulh
3. MRB, Sialhawk
4. MRB, Khawhai
5. MRB, Khawzawl
Name of District and Company | Sl.No. | Name and Posting of Place | REMARKS |
1 | 2 | 3 | 4 |
‘B’ COMPANY
SAITUAL DISTRICT
1. MRB, Saitual
2. MRB, Suangpuilawn
3. MRB, Ngopa
4. MRB, Phullen
5. MRB, Hliappui
6. MRB, Keifang
‘C’ COMPANY
AIZAWL DISTRICT 1. Traffic, Aizawl
2. MLA Hostel (Quarter), Aizawl
3. Government Press, Aizawl
4. MRB, Khatla
5. MRB, New Market
6. MRB, Dinthar
7. Chakma Rest House
8. AIR, Chawnpui
9. Central Jail, Aizawl
10. PGCI, Guard, Sakawrtuichhun
11. Chief Secretary’s Bungalow
12. Central Jail, Women Cell, Aizawl
‘C’ COMPANY
KOLASIB DISTRICT 1. DC Residence Guard, Kolasib
2. District Jail, Kolasib
3. MRB, Vairengte
4. MRB, Bilkhawthlir
5. MRB, Kolasib
6. MRB, Hmar Veng, Kolasib
7. MRB, Thingdawl
8. MRB, Kawnpui
9. MRB, Lungdai
‘C’ COMPANY
MAMIT DISTRICT 1. DC Residence, Mamit
2. District Jail, Mamit
3. MRB, Kawrthah
4. MRB, Kanhmun
5. MRB, Mamit
6. MRB, Rawpuichhip
7. MRB, West Phaileng
8. MRB, Reiek
Name of District and Company | Sl.No. | Name and Posting of Place | REMARKS |
1 | 2 | 3 | 4 |
‘D’ COMPANY
SAIHA DISTRICT 1. District Jail, Saiha
2. D.C. Office, Saiha
3. D.C. Residence, Saiha
4. FCI Godown, Saiha
5. MRB, Siaha Vengpui
6. MRB New Siaha
7. MRB Tuipang
‘D’ COMPANY
LAWNGTLAI DISTRICT
1. D.C. Residence, Lawngtlai
2. District Jail, Lawngtlai
3. MRB, Lawngtlai
4. MRB, Sangau
5. MRB, Bualpui NG
6. MRB, Tuipang
7. Godown Kawlchaw
8. Godown Sangau
II POWER AND DUTIES OF OFFICERS AND EMPLOYEES :-
1. COMMANDANT GENERAL :
(a) Duties and responsibilities : He is responsible for supervision and control over the whole Department. Responsible for general supervision and control of Home Guards throughout the State.
(b) Control of Expenditure : The Commandant General exercises control over the expenditure of the three establishments of the Department within the prescribed limits.
(c) Financial Powers : The Commandant General is empowered to sanction all necessary expenses within the prescribed limit of budgetary grants.
2. DEPUTY COMMANDANT GENERAL : The Deputy Commandant General is the Commandant General’s immediate subordinate officer who assists the Commandant General in all aspects of work within the Department.
3. SENIOR STAFF OFFICER : He assists the Commandant General and the Deputy Commandant General on all matters concerning the Headquarter Establishment.
4. COMMANDANT, CENTRAL TRAINING INSTITUTE : He is responsible for all matters of administration and training at the Central Training Institute, Sesawng.
5. DISTRICT COMMANDANT : He is responsible for the administration and functioning of District Establishment including the four Volunteer Companies therein.
6. CENTRE COMMANDER : He assists the Commandant, Central Training Institute in matters relating and administration.
7. JUNIOR STAFF OFFICER : He assists the Commandant General, Dy. Commandant General and Senior Staff Officer in matters relating to administration.
8. ADMINISTRATIVE SUBEDAR/COMPANY COMMANDER : He assists the District Commandant in matters relating to administration and general functioning of the Company.
9. PLATOON COMMANDER : He assists the Administrative Subedar/Company Commander Commandant in matters relating to administration and general functioning of the Company.
10. ASSISTANT TO DISTRICT COMMMANDANT : Responsible to assist District Commandant in various matters concerning the general administration of the District Establishment.
11. DEPUTY STORE OFFICER : Responsible for all matters concerning the functioning of the Headquarter Store.
12. INSTRUCTOR/DEMOMNSTRATOR : He is responsible for conducting training as well as looking after various administrative aspects relating to training.
13. BRASS BAND HAVILDAR : He is responsible for imparting training to Brass Band in operating and handling of the various instruments as well as their maintenance.
14. HAVILDAR : Responsible to act as Guard Commander at various locations.
15. KOTE HAVILDAR : Responsible for security, maintenance and proper accounting of arms, ammunition and related stores and equipment.
16. QUARTER MASTER HAVILDAR : He is responsible for proper accounting and maintenance of stores.
17. QUARTER GUARD HAVILDAR : He is responsible for security, discipline and general maintenance of the Quarter Guard.
18. QUARTER GUARD NAIK : He assists the Quarter Guard Havildar for security, discipline and general maintenance of the Quarter Guard.
19. QUARTER GUARD LANCE NAIK : He provides security at the Quarter Guard and assists the Quarter Guard Havildar and Quarter Guard Naik.
20. BRASS BAND NAIK : He assists the Brass Band Havildar in imparting training to the Brass Band in operating, handling and maintenance of the various instruments.
21. BRASS BAND L/NK : He assists the Brass Band Havildar and Brass Band Naik in imparting training to the Brass Band in operating, handling and maintenance of the various instruments.
22. QUARTER GUARD HOME GUARD : He is responsible for providing security to the Quarter Guards at Headquarters and CTI.
23. BUGLER : He is responsible sounding the appropriate bugle calls where necessary.
24. ARMOURER : He is responsible for the repair and maintenance of all arms and ammunition held by the Department.
25. BANDMAN : He forms an integral part of the Brass Band.
26. GUARDMAN : Responsible for security duties at various places.
MINISTERIAL STAFF
1. SUPERINTENDENT : He is the supervising officer of the Ministerial Staff in the Department. He is responsible for obtaining decision and approval from the higher authorities in discharging all correspondences, files, orders, notifications etc.
2. ASSISTANT/ACCOUNTANT : Being the top most post amongst the file dealing staff, and he are responsible for disposing important files and policy matters. He is also responsible for all financial accounts matters regarding preparation of plan budget and expenditure statement etc.
3, UDC-CUM-CASHIER : He deals with important files and is responsible for the preparation of bills and handling of cash etc.
4. LDC/READER : He is responsible for dealing with files, typing and maintenance of records.
5. IV GRADE :
a) PEON : He is responsible for discharging all assignments given to him by the competent authority from time to time.
b) COOK : He is responsible for the running of the Mess.
c) SWEEPER : He is responsible for the cleanliness of the offices and premises.
d) BOOT MAKER : He is responsible for the repair of shoes and other equipments.
e) CHOWKIDAR : He is responsible for the security and maintenance of office equipment and property.
f) WATER CARRIER : He is responsible for carrying water for Langar etc..
g) DHOBI : He is responsible or washing uniforms and clothing.
h) BARBER : He is responsible for cutting hair of Home Guards personnel.
6. TECHNICAL BRANCH
1) ASSISTANT ENGINEER :He is the Head of Technical Branch and prepares all types of works, plans estimates and the execution of works.
2) JUNIOR ENGINEER : He provides assistance to the Assistant Engineer.
3) DRAFTMAN – II : He provides assistance to the Assistant Engineer and Junior Engineer.
4) CARPENTER : He is responsible for all types of carpentry works.
